{"id":2538,"date":"2018-03-09T08:00:14","date_gmt":"2018-03-09T11:00:14","guid":{"rendered":"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/?p=2538"},"modified":"2018-08-29T16:14:53","modified_gmt":"2018-08-29T19:14:53","slug":"ans-suspende-a-venda-de-44-planos-de-saude","status":"publish","type":"post","link":"https:\/\/segurosinteligentes.com.br\/oldrh\/ans-suspende-a-venda-de-44-planos-de-saude\/","title":{"rendered":"ANS suspende a venda de 44 planos de sa\u00fade"},"content":{"rendered":"<p>[et_pb_section admin_label=&#8221;section&#8221; transparent_background=&#8221;on&#8221; background_color=&#8221;#ffffff&#8221; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; padding_mobile=&#8221;on&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; custom_padding=&#8221;0px||50px|&#8221;][et_pb_row admin_label=&#8221;row&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; padding_mobile=&#8221;on&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_equal=&#8221;off&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; custom_padding=&#8221;50px|35px|50px|35px&#8221; background_color=&#8221;#ffffff&#8221;][et_pb_column type=&#8221;2_3&#8243;][et_pb_text admin_label=&#8221;tag e data&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; text_font=&#8221;|on|||&#8221; text_font_size=&#8221;16&#8243; text_text_color=&#8221;#9ec31e&#8221; text_line_height=&#8221;1.5em&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; custom_margin=&#8221;||0px|&#8221;]<\/p>\n<p>ANS DE OLHO | 09.MAR\u00c7O.2018<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;t\u00edtulo&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; text_font=&#8221;|on|||&#8221; text_font_size=&#8221;32&#8243; text_text_color=&#8221;#495358&#8243; text_line_height=&#8221;1em&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>ANS suspende a venda de 44 planos de sa\u00fade<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;conte\u00fado&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; text_font=&#8221;Open Sans||||&#8221; text_font_size=&#8221;16&#8243; text_text_color=&#8221;#748690&#8243; text_line_height=&#8221;1.5em&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>A partir do dia 9 de mar\u00e7o, 44 planos de sa\u00fade de 17 operadoras saem das prateleiras do mercado se sa\u00fade suplementar. Foram 15.487 reclama\u00e7\u00f5es assist\u00eancias registradas de outubro a dezembro do \u00faltimo ano. Dessas, 13.898 foram analisadas pelo programa de monitoramento da ag\u00eancia, sendo que 91,6% foram solucionadas via <a href=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/informacao-cada-vez-mais-proxima-do-paciente\/\" target=\"_blank\">Notifica\u00e7\u00e3o de Intermedia\u00e7\u00e3o Preliminar (NIP)<\/a>. As outras queixas foram desconsideradas por serem sobre operadoras em aliena\u00e7\u00e3o de carteira ou <a href=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/portabilidade-especial-quando-ela-ocorre\/\" target=\"_blank\">portabilidade especial<\/a> ou extraordin\u00e1ria, que j\u00e1 est\u00e3o com a venda de planos suspensa e em processo de sa\u00edda ordenada do mercado.<\/p>\n<p>As operadoras mais reclamadas, considerando o n\u00famero total de clientes e segmenta\u00e7\u00e3o assistencial, t\u00eam a comercializa\u00e7\u00e3o dos planos suspensa. Com essa medida, a ag\u00eancia pretende estimular as operadoras a melhorar o atendimento prestado aos seus clientes para evitar as reclama\u00e7\u00f5es. <\/p>\n<p>No \u00faltimo ciclo de monitoramento, a ANS buscou proteger os 180,9 mil atuais clientes das operadoras penalizadas. J\u00e1 que a comercializa\u00e7\u00e3o dos planos suspensos s\u00f3 \u00e9 retomada se, no pr\u00f3ximo ciclo de avalia\u00e7\u00e3o, a operadora melhorar a sua qualidade de atendimento assistencial na avalia\u00e7\u00e3o. Ou seja, n\u00e3o pode receber muitas reclama\u00e7\u00f5es dos benefici\u00e1rios.<\/p>\n<p>Na \u00faltima avalia\u00e7\u00e3o, 5 operadoras tiveram a comercializa\u00e7\u00e3o dos planos totalmente reativadas e outras 15 tiveram reativa\u00e7\u00e3o parcial, de alguns produtos suspensos no ciclo anterior. Os planos que melhoraram a qualidade de atendimento no \u00faltimo trimestre e foram reativados voltam a ser comercializados tamb\u00e9m a partir do dia 9. <\/p>\n<p style=\"padding-bottom: 0;\">&nbsp;<\/p>\n<p style=\"color: #495358; font-size: 22px; font-weight: bold;\">Planos Suspensos<\/p>\n<p>Salutar Sa\u00fade Seguradora S.A. &#8211; 4 planos<\/p>\n<p>Good Life Sa\u00fade Ltda.  \u2013 4 planos<\/p>\n<p>Unimed de Manaus Coop. do Trabalho M\u00e9dico Ltda. \u2013 7 planos<\/p>\n<p>Sa\u00fade SIM Ltda. \u2013 4 planos<\/p>\n<p>Ameron \u2013 Assist\u00eancia M\u00e9dica Rond\u00f4nia S.A. \u2013 3 planos<\/p>\n<p>Unimed Angra dos Reis Cooperativa de Trabalho M\u00e9dico \u2013 1 planos<\/p>\n<p>Unimed Norte\/ Nordeste &#8211; Federa\u00e7\u00e3o Interfederativa das Sociedades Cooperativas de Trabalho M\u00e9dico \u2013 2 planos<\/p>\n<p>Caixa de Assist\u00eancia \u00e0 Sa\u00fade \u2013 Caberj \u2013 1 planos<\/p>\n<p>AMI \u2013 Assist\u00eancia M\u00e9dica Infantil Ltda. \u2013 3 planos<\/p>\n<p>Associa\u00e7\u00e3o Auxiliadora das Classes Laboriosas &#8211; 2 planos<\/p>\n<p>PAME \u2013 Associa\u00e7\u00e3o de Assist\u00eancia Plena em Sa\u00fade \u2013 1 planos<\/p>\n<p>GAMEC \u2013 Grupo de Assist\u00eancia M\u00e9dica Empresarial do Cear\u00e1 \u2013 4 planos <\/p>\n<p>Unihosp Sa\u00fade S.A. \u2013 1 planos<\/p>\n<p>Santa Rita Sistema de Sa\u00fade Ltda. \u2013 1 planos<\/p>\n<p>Uni\u00e3o M\u00e9dica \u2013 Cooperativa de Trabalho M\u00e9dico de Feira de Santana &#8211; 2 planos<\/p>\n<p>Lotus Operadora de Planos Odontol\u00f3gicos Ltda. \u2013 1 planos<\/p>\n<p>Green Life Plus Planos M\u00e9dicos Ltda. EPP \u2013 3 planos<\/p>\n<p style=\"padding-bottom: 0;\">&nbsp;<\/p>\n<p style=\"color: #495358; font-size: 22px; font-weight: bold;\">Planos Reativados<\/p>\n<p>Samoc S.A. \u2013 Sociedade Assistencial M\u00e9dica e Odonto Cir\u00fargica \u2013 1 planos<\/p>\n<p>Unimed do Rio Grande do Norte &#8211;  Federa\u00e7\u00e3o das Sociedades Cooperativas de Trabalho M\u00e9dico \u2013 2 planos<\/p>\n<p>Caberj Integral Sa\u00fade S.A. \u2013 2 planos<\/p>\n<p style=\"padding-bottom: 0;\">&nbsp;<\/p>\n<p style=\"color: #495358; font-size: 22px; font-weight: bold;\">Motivos das Reclama\u00e7\u00f5es <\/p>\n<p>Salutar Sa\u00fade Seguradora S.A. \u2013 5 planos<\/p>\n<p>Unimed de Manaus Coop. do Trabalho M\u00e9dico Ltda. \u2013 2 planos<\/p>\n<p>Unimed Norte\/ Nordeste Federa\u00e7\u00e3o Interfederativa das Sociedades Cooperativas de Trabalho M\u00e9dico \u2013 4 planos<\/p>\n<p>Associa\u00e7\u00e3o Auxiliadora das Classes Laboriosas \u2013 2 planos<\/p>\n<p>Pame \u2013 Associa\u00e7\u00e3o de Assist\u00eancia Plena em Sa\u00fade &#8211; 2 planos<\/p>\n<p style=\"padding-bottom: 0;\">&nbsp;<\/p>\n<p style=\"color: #495358; font-size: 22px; font-weight: bold;\">Motivos das Reclama\u00e7\u00f5es <\/p>\n<p>40,6% Gerenciamento das A\u00e7\u00f5es de Sa\u00fade por Parte da Operadora (autoriza\u00e7\u00f5es pr\u00e9vias, franquia, coparticipa\u00e7\u00e3o e outros) <\/p>\n<p>16,0% <a href=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/ans-divulga-atualizacao-do-rol-2018\/\" target=\"_blank\">Rol de procedimentos e Coberturas<\/a> (geogr\u00e1fica e assistencial) <\/p>\n<p>15,2% Prazos M\u00e1ximos para Atendimento <\/p>\n<p>12,2% Reembolso<\/p>\n<p>11,9% Rede de Atendimento (rede conveniada) <\/p>\n<p>2,6% Car\u00eancia <\/p>\n<p>1,5% Doen\u00e7as ou Les\u00e3o Preexistente, Cobertura Parcial Tempor\u00e1ria e Agravo <\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/wp-content\/uploads\/venda_suspensa_desktop-1.jpg\" alt=\"\" width=\"589\" height=\"557\" class=\"alignleft size-full wp-image-2549\" srcset=\"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-content\/uploads\/venda_suspensa_desktop-1.jpg 589w, https:\/\/segurosinteligentes.com.br\/oldrh\/wp-content\/uploads\/venda_suspensa_desktop-1-300x284.jpg 300w\" sizes=\"(max-width: 589px) 100vw, 589px\" \/><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_sidebar admin_label=&#8221;Barra Lateral&#8221; 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N\u00e3o \u00e9 permitida a reprodu\u00e7\u00e3o do conte\u00fado, mesmo que parcial, para uso comercial de qualquer natureza.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243;][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;logo portal&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;right&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/wp-content\/uploads\/logo_portal_footer.png\" alt=\"logo_portal_footer\" width=\"270\" height=\"82\" class=\"alignright size-full wp-image-83\" \/><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row global_parent=&#8221;93&#8243; admin_label=&#8221;Linha&#8221; make_fullwidth=&#8221;on&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; padding_mobile=&#8221;on&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_equal=&#8221;off&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; module_id_2=&#8221;coluna_2&#8243; module_id_3=&#8221;coluna_3&#8243; module_id=&#8221;footer_2&#8243; custom_padding=&#8221;||0px|&#8221;][et_pb_column type=&#8221;4_4&#8243;][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;copyright&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;center&#8221; text_line_height=&#8221;1.5em&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; text_font=&#8221;Abel||||&#8221;]<\/p>\n<p>PORTAL RH IT\u2019SSEG \u00e9 uma publica\u00e7\u00e3o da It\u2019sSeg Seguros Inteligentes. N\u00e3o \u00e9 permitida a reprodu\u00e7\u00e3o do conte\u00fado, mesmo que parcial, para uso comercial de qualquer natureza.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row global_parent=&#8221;93&#8243; admin_label=&#8221;Linha&#8221; make_fullwidth=&#8221;on&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; padding_mobile=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_equal=&#8221;off&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; module_id_3=&#8221;coluna_3&#8243; module_id=&#8221;footer_2_2&#8243; custom_padding=&#8221;0px|||&#8221;][et_pb_column type=&#8221;1_2&#8243;][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;logo it&#8217;sseg&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_id=&#8221;logo_itsseg_footer_1&#8243;]<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/wp-content\/uploads\/logo_itsseg_footer.png\" alt=\"logo_itsseg_footer\" width=\"270\" height=\"82\"><\/p>\n<p>[\/et_pb_text][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;logo it&#8217;sseg&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;center&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_id=&#8221;logo_itsseg_footer_2&#8243;]<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/wp-content\/uploads\/logo_footer_2.png\" alt=\"logo_footer_2\" width=\"70\" height=\"105\" \/><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;logo portal&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;right&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_id=&#8221;logo_portal_itsseg_footer_2&#8243;]<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/wp-content\/uploads\/logo_portal_footer-1.png\" alt=\"logo_portal_footer\" width=\"238\" height=\"62\"><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As operadoras foram penalizadas pela ANS ap\u00f3s receberem um grande n\u00famero de reclama\u00e7\u00f5es.<\/p>\n","protected":false},"author":1,"featured_media":2544,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_links_to":"","_links_to_target":""},"categories":[3],"tags":[175],"_links":{"self":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/2538"}],"collection":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/comments?post=2538"}],"version-history":[{"count":10,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/2538\/revisions"}],"predecessor-version":[{"id":2552,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/2538\/revisions\/2552"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/media\/2544"}],"wp:attachment":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/media?parent=2538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/categories?post=2538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/tags?post=2538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}