{"id":2406,"date":"2017-12-11T08:00:59","date_gmt":"2017-12-11T10:00:59","guid":{"rendered":"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/?p=2406"},"modified":"2017-12-08T16:07:36","modified_gmt":"2017-12-08T18:07:36","slug":"quem-tem-preferencia-na-hora-de-marcar-consulta","status":"publish","type":"post","link":"https:\/\/segurosinteligentes.com.br\/oldrh\/quem-tem-preferencia-na-hora-de-marcar-consulta\/","title":{"rendered":"Quem tem prefer\u00eancia na hora de marcar consulta?"},"content":{"rendered":"

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SEUS DIREITOS | 11.DEZEMBRO.2017<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”t\u00edtulo” background_layout=”light” text_orientation=”left” text_font=”|on|||” text_font_size=”32″ text_text_color=”#495358″ text_line_height=”1em” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

Quem tem prefer\u00eancia na hora de marcar consulta?<\/p>\n

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\u00c9 comum que, ao tentar marcar uma consulta na rede credenciada do plano de sa\u00fade, os pacientes escutem que s\u00f3 h\u00e1 hor\u00e1rio dispon\u00edvel na agenda do m\u00e9dico para muitos dias depois. Por\u00e9m, se quiser pagar pela consulta de forma particular, o cen\u00e1rio muda – o atendimento se torna preferencial, com disponibilidade at\u00e9 mesmo para o dia seguinte.<\/p>\n

Apesar de recorrente, essa pr\u00e1tica \u00e9 ilegal. Os benefici\u00e1rios de planos de sa\u00fade t\u00eam os mesmos direitos que os pacientes que pagam pelo atendimento de forma particular. Essa diferencia\u00e7\u00e3o entre os clientes \u00e9 abusiva fere os diretos dos consumidores e o princ\u00edpio constitucional da igualdade dos cidad\u00e3os e direito b\u00e1sico \u00e0 sa\u00fade para todos. N\u00e3o existe atendimento preferencial para consultas particulares.<\/p>\n

A ANS, \u00f3rg\u00e3o que regula o mercado de sa\u00fade suplementar e tamb\u00e9m determina os prazos de atendimento<\/a>, pro\u00edbe qualquer tipo de distin\u00e7\u00e3o entre clientes de planos de sa\u00fade e outros pacientes na hora de marcar consultas, exames ou outros procedimentos na rede credenciada. Essa determina\u00e7\u00e3o est\u00e1 presente tamb\u00e9m na Lei Estadual 10.898\/2017, em vigor desde maio de 2017.<\/p>\n

 <\/p>\n

Quem realmente tem direito ao atendimento preferencial?<\/p>\n

O atendimento preferencial s\u00f3 pode ocorrer em casos de urg\u00eancia, emerg\u00eancia, para idosos (acima de 60 anos), gestantes, lactantes e crian\u00e7as at\u00e9 cinco anos de idade.<\/p>\n

Pessoas fora dessas condi\u00e7\u00f5es n\u00e3o t\u00eam prioridade legal. Se voc\u00ea passar por alguma situa\u00e7\u00e3o desse tipo, em que a cl\u00ednica oferece atendimento preferencial para clientes particulares, denuncie essa pr\u00e1tica \u00e0 sua operadora do plano de sa\u00fade, ANS e Procon da sua cidade.<\/p>\n

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PORTAL RH IT\u2019SSEG \u00e9 uma publica\u00e7\u00e3o da It\u2019sSeg Seguros Inteligentes. N\u00e3o \u00e9 permitida a reprodu\u00e7\u00e3o do conte\u00fado, mesmo que parcial, para uso comercial de qualquer natureza.<\/p>\n

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PORTAL RH IT\u2019SSEG \u00e9 uma publica\u00e7\u00e3o da It\u2019sSeg Seguros Inteligentes. N\u00e3o \u00e9 permitida a reprodu\u00e7\u00e3o do conte\u00fado, mesmo que parcial, para uso comercial de qualquer natureza.<\/p>\n

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A prioridade de atendimento m\u00e9dico s\u00f3 pode ocorrer em casos espec\u00edficos. Conhe\u00e7a quais s\u00e3o eles e exija seus direitos.<\/p>\n","protected":false},"author":1,"featured_media":2407,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_links_to":"","_links_to_target":""},"categories":[13],"tags":[12],"_links":{"self":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/2406"}],"collection":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/comments?post=2406"}],"version-history":[{"count":1,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/2406\/revisions"}],"predecessor-version":[{"id":2408,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/2406\/revisions\/2408"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/media\/2407"}],"wp:attachment":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/media?parent=2406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/categories?post=2406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/tags?post=2406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}