{"id":1900,"date":"2017-06-06T16:00:06","date_gmt":"2017-06-06T19:00:06","guid":{"rendered":"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/?p=1900"},"modified":"2017-06-07T13:56:41","modified_gmt":"2017-06-07T16:56:41","slug":"38-planos-de-saude-sao-suspensos-pela-ans","status":"publish","type":"post","link":"https:\/\/segurosinteligentes.com.br\/oldrh\/38-planos-de-saude-sao-suspensos-pela-ans\/","title":{"rendered":"38 planos de sa\u00fade s\u00e3o suspensos pela ANS"},"content":{"rendered":"<p>[et_pb_section admin_label=&#8221;section&#8221; transparent_background=&#8221;on&#8221; background_color=&#8221;#ffffff&#8221; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; padding_mobile=&#8221;on&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; custom_padding=&#8221;0px||50px|&#8221;][et_pb_row admin_label=&#8221;row&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; padding_mobile=&#8221;on&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_equal=&#8221;off&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; custom_padding=&#8221;50px|35px|50px|35px&#8221; background_color=&#8221;#ffffff&#8221;][et_pb_column type=&#8221;2_3&#8243;][et_pb_text admin_label=&#8221;tag e data&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; text_font=&#8221;|on|||&#8221; text_font_size=&#8221;16&#8243; text_text_color=&#8221;#9ec31e&#8221; text_line_height=&#8221;1.5em&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; custom_margin=&#8221;||0px|&#8221;]<\/p>\n<p>ANS DE OLHO | 06.JUNHO.2017<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;t\u00edtulo&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; text_font=&#8221;|on|||&#8221; text_font_size=&#8221;32&#8243; text_text_color=&#8221;#495358&#8243; text_line_height=&#8221;1em&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>38 planos de sa\u00fade s\u00e3o suspensos pela ANS<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;conte\u00fado&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; text_font=&#8221;Open Sans||||&#8221; text_font_size=&#8221;16&#8243; text_text_color=&#8221;#748690&#8243; text_line_height=&#8221;1.5em&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>Com o objetivo de garantir a qualidade do atendimento e incentivar a melhoria dos servi\u00e7os oferecidos, a Ag\u00eancia Nacional de Sa\u00fade Suplementar (ANS) suspendeu a venda dos planos de sa\u00fade que mais receberam reclama\u00e7\u00f5es no \u00faltimo ciclo do Programa de Monitoramento da Garantia de Atendimento, referente ao primeiro trimestre de 2017.<\/p>\n<p>No total, foram 38 planos de sa\u00fade suspensos de 14 operadoras. Al\u00e9m de terem a comercializa\u00e7\u00e3o suspensa, as operadoras que negaram indevidamente cobertura receber\u00e3o multa de R$ 80 mil a R$ 250 mil.\u00a0A medida come\u00e7a a valer na pr\u00f3xima sexta-feira, dia 9 de junho.<\/p>\n<p>A comercializa\u00e7\u00e3o s\u00f3 poder\u00e1 ser retomada mediante \u00e0 adequa\u00e7\u00e3o do atendimento, que deve ocorrer at\u00e9 o fim do pr\u00f3ximo ciclo de avalia\u00e7\u00e3o, que compreende ao segundo trimestre de 2017.<\/p>\n<p style=\"padding-bottom: 0;\">&nbsp;<\/p>\n<p style=\"color: #495358; font-size: 22px; font-weight: bold;\">Resultados do Monitoramento<\/p>\n<p>Foram 14.537 reclama\u00e7\u00f5es de origem assistencial recebidas pela ANS, das quais 12.360 foram avaliadas. A maior parte delas, 45,2%, foram sobre Gerenciamento das A\u00e7\u00f5es, que inclui queixas de autoriza\u00e7\u00f5es pr\u00e9vias, franquia e coparticipa\u00e7\u00e3o. O \u00edndice de resolu\u00e7\u00e3o foi de 88,1% via <a href=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/informacao-cada-vez-mais-proxima-do-paciente\/\" target=\"_blank\">Notifica\u00e7\u00e3o de Intermedia\u00e7\u00e3o Preliminar (NIP)<\/a>.<\/p>\n<p>As demais reclama\u00e7\u00f5es n\u00e3o foram consideradas pelo Programa por serem sobre operadoras em processo de portabilidade, liquida\u00e7\u00e3o extrajudicial ou aliena\u00e7\u00e3o de carteira, ou seja, que j\u00e1 est\u00e3o com a comercializa\u00e7\u00e3o suspensa ou em processo de retirada do mercado.<\/p>\n<p>As operadoras penalizadas foram: Salutar Sa\u00fade Seguradora S.A.; Federa\u00e7\u00e3o das Sociedades Cooperativas de Trabalho M\u00e9dico do Acre, Amap\u00e1, Amazonas, Par\u00e1, Rond\u00f4nia e Roraima; Geap Autogest\u00e3o em Sa\u00fade; Unimed Norte\/Nordeste \u2013 Federa\u00e7\u00e3o Interfederativa das Sociedades Cooperativas de Trabalho M\u00e9dico; Caixa de Assist\u00eancia \u00e0 Sa\u00fade \u2013 Caberj; Associa\u00e7\u00e3o Auxiliadora das Classes Laboriosas; Caixa de Assist\u00eancia dos Funcion\u00e1rios do Banco do Brasil; Esmale Assist\u00eancia Internacional de Sa\u00fade Ltda.; Operadora de Planos de Sa\u00fade Serra Imperial Ltda.; Santa Rita Sistema de Sa\u00fade Ltda.; Ecole Servi\u00e7os M\u00e9dicos Ltda.; Uni\u00e3o M\u00e9dica &#8211; Cooperativa de Trabalho M\u00e9dico de Feira de Santana; e Caberj Integral Sa\u00fade S.A.<\/p>\n<p>Quem \u00e9 cliente de um dos planos suspensos n\u00e3o precisa se preocupar. A medida n\u00e3o interrompe a presta\u00e7\u00e3o de servi\u00e7os, apenas impede novas vendas at\u00e9 que a operadora solucione seus problemas assistenciais.<\/p>\n<p style=\"padding-bottom: 0;\">&nbsp;<\/p>\n<p style=\"color: #495358; font-size: 22px; font-weight: bold;\">Qualidade recuperada<\/p>\n<p>Seis operadoras que tiveram a comercializa\u00e7\u00e3o de 30 planos suspensa no 4\u00ba semestre de 2014 voltar\u00e3o ao mercado, tr\u00eas delas com libera\u00e7\u00e3o total (Sa\u00fade Sim Ltda., Unimed-Rio Cooperativa de Trabalho M\u00e9dico do Rio de Janeiro e Associa\u00e7\u00e3o Santa Casa Sa\u00fade de Sorocaba), e as outras com reativa\u00e7\u00e3o parcial (Federa\u00e7\u00e3o das Sociedades Cooperativas de Trabalho M\u00e9dico do Acre, Amap\u00e1, Amazonas, Par\u00e1, Rond\u00f4nia e Roraima, Associa\u00e7\u00e3o Auxiliadora das Classes Laboriosas e Ecole Servi\u00e7os M\u00e9dicos Ltda.).<\/p>\n<p><a href=\"https:\/\/www.ans.gov.br\/planos-de-saude-e-operadoras\/informacoes-e-avaliacoes-de-operadoras\/monitoramento-de-garantia-de-atendimento\" target=\"_blank\">Clique aqui<\/a> e acesse a classifica\u00e7\u00e3o completa das operadoras.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_sidebar admin_label=&#8221;Barra Lateral&#8221; global_module=&#8221;399&#8243; orientation=&#8221;left&#8221; area=&#8221;sidebar-1&#8243; background_layout=&#8221;light&#8221; remove_border=&#8221;on&#8221; body_line_height=&#8221;1.5em&#8221; custom_css_widget=&#8221;margin-bottom: 30px !important;&#8221; saved_tabs=&#8221;all&#8221;]<\/p>\n<p>[\/et_pb_sidebar][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section admin_label=&#8221;Se\u00e7\u00e3o&#8221; global_module=&#8221;93&#8243; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; transparent_background=&#8221;off&#8221; background_color=&#8221;#f9f9f9&#8243; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; padding_mobile=&#8221;on&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; custom_padding=&#8221;20px||20px|&#8221;][et_pb_row global_parent=&#8221;93&#8243; admin_label=&#8221;Linha&#8221; make_fullwidth=&#8221;on&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; padding_mobile=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_equal=&#8221;off&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; module_class=&#8221;footer&#8221; module_id_1=&#8221;coluna_1&#8243; module_id_2=&#8221;coluna_2&#8243; module_id_3=&#8221;coluna_3&#8243; module_id=&#8221;footer_1&#8243;][et_pb_column type=&#8221;1_4&#8243;][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;logo it&#8217;sseg&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/wp-content\/uploads\/logo_itsseg_footer.png\" alt=\"logo_itsseg_footer\" width=\"270\" height=\"82\" class=\"alignleft size-full wp-image-82\" \/><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;copyright&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;right&#8221; text_line_height=&#8221;1.5em&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; custom_padding=&#8221;|||20%&#8221; text_font=&#8221;Abel||||&#8221;]<\/p>\n<p>PORTAL RH IT\u2019SSEG \u00e9 uma publica\u00e7\u00e3o da It\u2019sSeg Seguros Inteligentes. N\u00e3o \u00e9 permitida a reprodu\u00e7\u00e3o do conte\u00fado, mesmo que parcial, para uso comercial de qualquer natureza.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243;][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;logo portal&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;right&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/wp-content\/uploads\/logo_portal_footer.png\" alt=\"logo_portal_footer\" width=\"270\" height=\"82\" class=\"alignright size-full wp-image-83\" \/><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row global_parent=&#8221;93&#8243; admin_label=&#8221;Linha&#8221; make_fullwidth=&#8221;on&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; padding_mobile=&#8221;on&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_equal=&#8221;off&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; module_id_2=&#8221;coluna_2&#8243; module_id_3=&#8221;coluna_3&#8243; module_id=&#8221;footer_2&#8243; custom_padding=&#8221;||0px|&#8221;][et_pb_column type=&#8221;4_4&#8243;][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;copyright&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;center&#8221; text_line_height=&#8221;1.5em&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; text_font=&#8221;Abel||||&#8221;]<\/p>\n<p>PORTAL RH IT\u2019SSEG \u00e9 uma publica\u00e7\u00e3o da It\u2019sSeg Seguros Inteligentes. N\u00e3o \u00e9 permitida a reprodu\u00e7\u00e3o do conte\u00fado, mesmo que parcial, para uso comercial de qualquer natureza.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row global_parent=&#8221;93&#8243; admin_label=&#8221;Linha&#8221; make_fullwidth=&#8221;on&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; padding_mobile=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_equal=&#8221;off&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_3=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; module_id_3=&#8221;coluna_3&#8243; module_id=&#8221;footer_2_2&#8243; custom_padding=&#8221;0px|||&#8221;][et_pb_column type=&#8221;1_2&#8243;][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;logo it&#8217;sseg&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_id=&#8221;logo_itsseg_footer_1&#8243;]<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/wp-content\/uploads\/logo_itsseg_footer.png\" alt=\"logo_itsseg_footer\" width=\"270\" height=\"82\"><\/p>\n<p>[\/et_pb_text][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;logo it&#8217;sseg&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;center&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_id=&#8221;logo_itsseg_footer_2&#8243;]<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/wp-content\/uploads\/logo_footer_2.png\" alt=\"logo_footer_2\" width=\"70\" height=\"105\" \/><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_text global_parent=&#8221;93&#8243; admin_label=&#8221;logo portal&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;right&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; module_id=&#8221;logo_portal_itsseg_footer_2&#8243;]<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/wp-content\/uploads\/logo_portal_footer-1.png\" alt=\"logo_portal_footer\" width=\"238\" height=\"62\"><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reclama\u00e7\u00f5es sobre cobertura assistencial e demora de atendimento est\u00e3o entre os principais motivos.<\/p>\n","protected":false},"author":1,"featured_media":1907,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_links_to":"","_links_to_target":""},"categories":[3],"tags":[175],"_links":{"self":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/1900"}],"collection":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/comments?post=1900"}],"version-history":[{"count":4,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/1900\/revisions"}],"predecessor-version":[{"id":10445,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/1900\/revisions\/10445"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/media\/1907"}],"wp:attachment":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/media?parent=1900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/categories?post=1900"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/tags?post=1900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}