{"id":1683,"date":"2017-04-07T08:00:09","date_gmt":"2017-04-07T11:00:09","guid":{"rendered":"https:\/\/segurosinteligentes.com.br\/oldrh\/_old\/?p=1683"},"modified":"2017-04-07T09:44:48","modified_gmt":"2017-04-07T12:44:48","slug":"informacao-cada-vez-mais-proxima-do-paciente","status":"publish","type":"post","link":"https:\/\/segurosinteligentes.com.br\/oldrh\/informacao-cada-vez-mais-proxima-do-paciente\/","title":{"rendered":"Informa\u00e7\u00e3o cada vez mais pr\u00f3xima do paciente"},"content":{"rendered":"

[et_pb_section admin_label=”section” transparent_background=”on” background_color=”#ffffff” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”on” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” custom_padding=”0px||50px|”][et_pb_row admin_label=”row” make_fullwidth=”off” use_custom_width=”on” width_unit=”off” use_custom_gutter=”off” padding_mobile=”on” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” parallax_2=”off” parallax_method_2=”off” column_padding_mobile=”on” custom_padding=”50px|35px|50px|35px” background_color=”#ffffff”][et_pb_column type=”2_3″][et_pb_text admin_label=”tag e data” background_layout=”light” text_orientation=”left” text_font=”|on|||” text_font_size=”16″ text_text_color=”#9ec31e” text_line_height=”1.5em” use_border_color=”off” border_color=”#ffffff” border_style=”solid” custom_margin=”||0px|”]<\/p>\n

AVISOS POR SMS | 07.ABRIL.2017<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”t\u00edtulo” background_layout=”light” text_orientation=”left” text_font=”|on|||” text_font_size=”32″ text_text_color=”#495358″ text_line_height=”1em” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

Informa\u00e7\u00e3o cada vez mais pr\u00f3xima do paciente<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”conte\u00fado” background_layout=”light” text_orientation=”left” text_font=”Open Sans||||” text_font_size=”16″ text_text_color=”#748690″ text_line_height=”1.5em” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

Desde a \u00faltima ter\u00e7a-feira, dia 4, os benefici\u00e1rios que registrarem demandas por informa\u00e7\u00f5es ou reclama\u00e7\u00f5es pelo sistema de Notifica\u00e7\u00e3o de Intermedia\u00e7\u00e3o Preliminar (NIP) da Ag\u00eancia Nacional de Sa\u00fade Suplementar (ANS), podem acompanhar o andamento da sua solicita\u00e7\u00e3o pelo celular. Desde o momento do registro da demanda at\u00e9 a resolu\u00e7\u00e3o, os usu\u00e1rios receber\u00e3o cinco avisos via SMS de acordo com as etapas de atendimento da solicita\u00e7\u00e3o, que s\u00e3o: protocolo; prazo inicial e final de conclus\u00e3o pela ANS; finaliza\u00e7\u00e3o da demanda; e solicita\u00e7\u00e3o para entrar em contato com o Disque ANS caso seja necess\u00e1rio. <\/p>\n

 <\/p>\n

Notifica\u00e7\u00e3o de Intermedia\u00e7\u00e3o Preliminar<\/p>\n

A NIP \u00e9 um canal da ANS para resolu\u00e7\u00e3o de conflitos entre benefici\u00e1rios e operadoras de sa\u00fade. Por meio dela, o consumidor registra um questionamento ou reclama\u00e7\u00e3o, a operadora \u00e9 notificada sobre a solicita\u00e7\u00e3o e tem o prazo de at\u00e9 10 dias \u00fateis para apresentar uma solu\u00e7\u00e3o \u00e0 queixa.<\/p>\n

 <\/p>\n

Mais acess\u00edvel e transparente<\/p>\n

O novo recurso pretende ampliar as formas de comunica\u00e7\u00e3o entre a Ag\u00eancia e os benefici\u00e1rios, e tornar essa rela\u00e7\u00e3o cada vez mais pr\u00f3xima e transparente. Reduzir o n\u00famero de demandas NIP tamb\u00e9m \u00e9 um dos objetivos da novidade, j\u00e1 que muitas demandas s\u00e3o inativadas por falta de retorno dos consumidores sobre a resolu\u00e7\u00e3o do problema \u00e0 ANS.<\/p>\n

Para utilizar a NIP, acesse a Central de Atendimento ao Consumidor<\/a>.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″][et_pb_sidebar admin_label=”Barra Lateral” global_module=”399″ orientation=”left” area=”sidebar-1″ background_layout=”light” remove_border=”on” body_line_height=”1.5em” custom_css_widget=”margin-bottom: 30px !important;” saved_tabs=”all”]<\/p>\n

[\/et_pb_sidebar][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section admin_label=”Se\u00e7\u00e3o” global_module=”93″ fullwidth=”off” specialty=”off” transparent_background=”off” background_color=”#f9f9f9″ allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”on” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” custom_padding=”20px||20px|”][et_pb_row global_parent=”93″ admin_label=”Linha” make_fullwidth=”on” use_custom_width=”off” width_unit=”on” use_custom_gutter=”on” gutter_width=”2″ padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” parallax_2=”off” parallax_method_2=”off” parallax_3=”off” parallax_method_3=”off” column_padding_mobile=”on” module_class=”footer” module_id_1=”coluna_1″ module_id_2=”coluna_2″ module_id_3=”coluna_3″ module_id=”footer_1″][et_pb_column type=”1_4″][et_pb_text global_parent=”93″ admin_label=”logo it’sseg” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

\"logo_itsseg_footer\"<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″][et_pb_text global_parent=”93″ admin_label=”copyright” background_layout=”light” text_orientation=”right” text_line_height=”1.5em” use_border_color=”off” border_color=”#ffffff” border_style=”solid” custom_padding=”|||20%” text_font=”Abel||||”]<\/p>\n

PORTAL RH IT\u2019SSEG \u00e9 uma publica\u00e7\u00e3o da It\u2019sSeg Seguros Inteligentes. N\u00e3o \u00e9 permitida a reprodu\u00e7\u00e3o do conte\u00fado, mesmo que parcial, para uso comercial de qualquer natureza.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″][et_pb_text global_parent=”93″ admin_label=”logo portal” background_layout=”light” text_orientation=”right” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

\"logo_portal_footer\"<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row global_parent=”93″ admin_label=”Linha” make_fullwidth=”on” use_custom_width=”off” width_unit=”on” use_custom_gutter=”on” gutter_width=”2″ padding_mobile=”on” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” parallax_2=”off” parallax_method_2=”off” parallax_3=”off” parallax_method_3=”off” column_padding_mobile=”on” module_id_2=”coluna_2″ module_id_3=”coluna_3″ module_id=”footer_2″ custom_padding=”||0px|”][et_pb_column type=”4_4″][et_pb_text global_parent=”93″ admin_label=”copyright” background_layout=”light” text_orientation=”center” text_line_height=”1.5em” use_border_color=”off” border_color=”#ffffff” border_style=”solid” text_font=”Abel||||”]<\/p>\n

PORTAL RH IT\u2019SSEG \u00e9 uma publica\u00e7\u00e3o da It\u2019sSeg Seguros Inteligentes. N\u00e3o \u00e9 permitida a reprodu\u00e7\u00e3o do conte\u00fado, mesmo que parcial, para uso comercial de qualquer natureza.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row global_parent=”93″ admin_label=”Linha” make_fullwidth=”on” use_custom_width=”off” width_unit=”on” use_custom_gutter=”on” gutter_width=”2″ padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” parallax_2=”off” parallax_method_2=”off” parallax_3=”off” parallax_method_3=”off” column_padding_mobile=”on” module_id_3=”coluna_3″ module_id=”footer_2_2″ custom_padding=”0px|||”][et_pb_column type=”1_2″][et_pb_text global_parent=”93″ admin_label=”logo it’sseg” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid” module_id=”logo_itsseg_footer_1″]<\/p>\n

\"logo_itsseg_footer\"<\/p>\n

[\/et_pb_text][et_pb_text global_parent=”93″ admin_label=”logo it’sseg” background_layout=”light” text_orientation=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” module_id=”logo_itsseg_footer_2″]<\/p>\n

\"logo_footer_2\"<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″][et_pb_text global_parent=”93″ admin_label=”logo portal” background_layout=”light” text_orientation=”right” use_border_color=”off” border_color=”#ffffff” border_style=”solid” module_id=”logo_portal_itsseg_footer_2″]<\/p>\n

\"logo_portal_footer\"<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Agora, o status das solicita\u00e7\u00f5es feitas \u00e0 ANS por meio da NIP pode ser acompanhado pelo celular.<\/p>\n","protected":false},"author":1,"featured_media":1685,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_links_to":"","_links_to_target":""},"categories":[13],"tags":[154],"_links":{"self":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/1683"}],"collection":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/comments?post=1683"}],"version-history":[{"count":4,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/1683\/revisions"}],"predecessor-version":[{"id":10503,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/posts\/1683\/revisions\/10503"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/media\/1685"}],"wp:attachment":[{"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/media?parent=1683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/categories?post=1683"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/segurosinteligentes.com.br\/oldrh\/wp-json\/wp\/v2\/tags?post=1683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}